i checked the crashlog and this what it said:
Application has crashed: C++ exception
Could not load texture because IDirect3D9::CreateTexture call failed.
Direct3D could not allocate sufficient memory to complete the call.

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Callstack:

payday2_win32_release (???) ???
payday2_win32_release (???) ???
ntdll (???) RtlInitializeCriticalSectionAndSpinCount
payday2_win32_release (???) ???
payday2_win32_release (???) zip_get_name
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) zip_get_name
ntdll (???) RtlClearBits
ntdll (???) RtlCaptureContext


-------------------------------

Current thread: Renderer

-------------------------------

System information:
Application version : 1.138.187
CPU : Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz (4 cores); SSE; SSE2; SSE3; SSSE3; SSE4.1; SSE4.2
DirectX : 12.0
GPU : NVIDIA GeForce GTX 1660 Ti / nvldumd.dll[31.0.15.1691]
Language : english
Memory : 16218MB 100KB
OS : 6.2.9200 () 0x300-0x1 (64 bits)
Physics : threaded
Renderer : DX9 threaded
Sound : Microsoft (Speakers (2- USBZH29))

Lower texture quality to medium.

Originally posted by Sy1v:

Lower texture quality to medium.

well i did lower all of them to the lowest

Provide new crash.txt